[International] Threads, IG Unexpectedly Suspended; Meta Apologizes: Most Accounts Restored
bella@@ 央廣 新聞5h ago
Meta's social media platforms Threads, Instagram, and Facebook have recently experienced a series of unexpected account suspensions. Meta issued a statement today (18th) saying that an error in the system caused affected accounts to be improperly triggered for age verification. Meta has identified and fixed the issue, and the vast majority of affected accounts have now been restored to normal use.
Meta stated, "Meta deeply apologizes for any inconvenience this error may have caused," and emphasized that measures have been taken to prevent similar problems from occurring again.
The cause of this incident was a technical error in Meta's age verification system, which incorrectly flagged some accounts as being under 13 years old, temporarily restricting their use. This issue affected accounts in Taiwan and several other countries or regions.
During the initial repair period, some affected accounts were asked to upload identification documents to complete the age verification process. Meta has improved the relevant procedures. Currently, the vast majority of affected accounts, if confirmed by Meta to be users over 13 years old, have been automatically restored since June 17th. Users can directly use their accounts normally without needing to complete identity verification.
For accounts that are still required to undergo the age verification process, as long as users initiate the age verification themselves and are confirmed to be over 13 years old, their accounts can be restored. (Editor: Liu Hsiang-hua)
Source Link: https://www.rti.org.tw/news?uid=3&pid=215223
How does this article make you feel?
0 people reacted